Frequently Asked Questions

Find answers to common questions about our social media accounts

We’re active across a variety of social media platforms, with content suited to different interests and audiences. Follow us on Instagram and Facebook for custom-made watches, upcoming releases and exclusive giveaways. For those who love video content, TikTok and YouTube feature everything from watchmaking and reviews to helpful tutorials, with a mix of short- and long-form videos.

Yes, our DMs are open 24/7 with an average response time of just 1 hour.

Instagram is the first place for latest updates, however we often share our latest updates on all platforms so keep an eye out!

No problem! You don’t need social media to stay connected with us. If you’d like to contact us or keep up with our latest updates, you can reach us directly via WhatsApp or email, where we’re always happy to have an open conversation.